Safe, Protected 24/7 Online Ordering
When ordering online, your credit card number, your name, your address and your
phone number are all protected by a professional encryption system.
SecureSite
Online
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To order online using our SecureSite encryption software, simply select the color combination you would like using the pull-down menus. When you're through, just click "Add To Cart". When you are finished shopping, your order will be totaled and displayed for your approval. If it is correct, you'll be forwarded to the SecureSite page powered by Cart32 to enter your personal and credit card information (we accept MasterCard and VISA). |
"Non-Line"
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If you want to call in your order, select a bear and call us :
1-336-393-0018
We are available from 9-6, Monday-Friday and 9-2 Saturdays, ET.
ElizaBears closes on Sundays and most holidays.
We accept MasterCard and VISA through a secure server network. |
Lifetime Warranty
and Satisfaction Guarantee
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Every ElizaBear Teddy Bear comes with a lifetime BearBack "Health Plan". If your new friend ever has an accident or needs repair, simply send the "bear-back". We'll repair it free, or replace the bear with one of similar color and style. In addition, every ElizaBears Teddy Bear comes with a 100% Satisfaction Guarantee. If for any reason you are not 100% satisfied, simply return the bear in its original condition within 30 days and we will refund your money, minus shipping and handling. |
Local Delivery
(Greensboro, NC Area) |
In addition to sending our bears anywhere in the country, we also offer door to door delivery within most areas around Greensboro, NC. When ordering online, simply choose the standard shipping rate (currently $9.95). This will act as your local delivery charge. Note in special instructions "Local Delivery". |
Specific Color Combinations and Special Orders |
If we cannot satisfy your color combination immediately, and if you don't mind waiting a bit, we will be happy to take your request for a special order. Special order delivery usually ranges from 4-8 weeks. Special orders are charged 50% of the total product price at the time of order, and the remaining amount is charged to the same card upon shipment to you. We will notify you when your bear is finished and on its way. |
If you have any questions about ordering, our policies or guarantees, please e-mail us.
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